Refund and Exchange Policy

 Refund and Exchange Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.

 Refunds
- You may request a refund within 7 days of receiving your order.
- To be eligible for a refund, items must be in their original condition: unworn, unwashed, and free from any dirt, stains, or odors.
- Refunds will only be processed for items that pass inspection upon return.
- If your return is approved, we will initiate a refund to your original payment method.
- Please note that shipping costs are non-refundable.

Exchanges
- You have up to 15 days to exchange an item from the date you received your order.
- To qualify for an exchange, items must also be in their original condition: unworn, unwashed, and free from any dirt, stains, or odors.
- Exchanges will be processed once the returned item passes inspection.
- If the item you wish to exchange for is out of stock, we will notify you and provide options for a refund or store credit.

Defective or Damaged Items
- If you receive an item that is defective or damaged due to a manufacturing fault (e.g., broken seams or issues with the heels), please contact us immediately.
- We will assess the issue and offer a refund or exchange if it is determined to be a manufacturing fault.
- To ensure a smooth process, please provide photos of the damaged item along with your order details.

How to Return or Exchange
1. Contact our customer service team at stagesisterbikinicompetitor@gmail.com to initiate your return or exchange.
2. You will receive instructions on how to return your item.
3. Please ensure that the item is securely packaged to prevent damage during shipping.
4. Once we receive your returned item, we will process your refund or exchange as soon as possible.

Contact Us

If you have any questions about our refund and exchange policy, please don't hesitate to reach out to us at stagesisterbikinicompetitors@gmail.com We appreciate your understanding and look forward to assisting you!